Terms of Use

1. Acceptance of Terms

By accessing or using the website, services, or products offered by Add Soft Toys, you agree to comply with and be bound by these Terms of Use. These terms govern your use of our website, ordering platform, products, and services.

If you do not agree with these terms, you should refrain from using the Add Soft Toys website or services.

2. Product Usage

All products sold by Add Soft Toys are intended for personal use, gifting, decorative purposes, or child-friendly play, depending on the nature of the product.

Customers are responsible for ensuring that products purchased from Add Soft Toys are used appropriately and safely.

Products may include:

• Soft toys

• Plush toys

• Teddy bears

• Baby soft toys

• Cartoon soft toys

• Gift items

• Decorative plush products

• Customized or special products, if available

3. Product Care for Best Quality

To maintain the softness, appearance, and quality of products purchased from Add Soft Toys, customers should follow proper care guidelines after delivery.

Customers should ensure that:

• Soft toys are kept in a clean and dry place

• Products are kept away from fire and heat

• Toys are kept away from sharp objects

• Products are not exposed to excessive moisture

• Toys are cleaned only as per care instructions, if provided

• Soft toys are not washed harshly unless suitable for washing

Failure to care for products properly may result in damage, fading, tearing, or loss of softness.

4. Cleaning and Maintenance

Proper cleaning and maintenance help extend the life of soft toys.

Customers are advised to:

• Read product care instructions before washing

• Use mild cleaning methods where applicable

• Avoid strong chemicals or bleach

• Avoid machine washing unless mentioned as safe

• Dry the product properly after cleaning

• Keep toys away from dust and moisture

Add Soft Toys shall not be responsible for damage caused by improper washing, cleaning, drying, or maintenance.

5. Child Safety and Supervision

Some soft toys may be suitable for children, babies, or toddlers, depending on the product type and age suitability.

Parents, guardians, or buyers must ensure that:

• The product is suitable for the child’s age

• Babies and young children use soft toys under adult supervision

• Packaging materials are removed before giving the toy to a child

• Plastic covers, tags, ribbons, or loose parts are kept away from children

• Damaged toys are not given to children

• Small detachable parts, if any, are handled carefully

Add Soft Toys shall not be liable for any issue caused due to misuse, negligence, or lack of supervision.

6. Responsibility After Delivery

Once the order has been delivered and accepted by the customer, the responsibility for proper use, storage, care, and handling of the product rests with the customer.

Add Soft Toys shall not be responsible for any product damage caused due to:

• Improper storage

• Rough usage

• Washing damage

• Exposure to moisture

• Exposure to fire or heat

• Damage caused by pets or children

• Mishandling after delivery

7. Product Information and Display

Add Soft Toys makes reasonable efforts to display product images, descriptions, colors, sizes, and details accurately.

However, customers acknowledge that actual products may slightly vary due to:

• Screen display settings

• Lighting during photography

• Minor color shade differences

• Manufacturing variation

• Manual size measurement differences

• Product design updates

• Packaging changes

Such minor variations shall not be considered defects unless they significantly affect the product’s usability or quality.

8. Website Usage

Users agree not to misuse the Add Soft Toys website or services.

Users must not:

• Attempt to disrupt website functionality

• Use the website for fraudulent purposes

• Provide false or misleading information

• Attempt unauthorized access to systems or data

• Copy website content without permission

• Misuse product images, descriptions, or branding

• Place fake or abusive orders

• Use the website in violation of applicable laws

Add Soft Toys reserves the right to restrict, suspend, or terminate access to users who violate these terms.

9. Orders and Payments

Customers are responsible for providing accurate order, payment, and delivery details.

Customers must ensure that:

• The delivery address is complete and correct

• The contact number is active and reachable

• Payment details are accurate

• Order details are reviewed before confirmation

• Any special instructions are mentioned at the time of order

Add Soft Toys shall not be responsible for delivery failure, delay, or order issues caused by incorrect customer information.

10. Limitation of Liability

Add Soft Toys shall not be liable for any damages, losses, or inconvenience arising from:

• Improper use of products

• Product damage after delivery

• Incorrect customer details

• Delivery delays caused by third parties

• Technical issues or service interruptions

• Improper washing or handling

• Allergic reactions or personal sensitivities

• Lack of supervision while children use the products

Customers are advised to use products responsibly and follow all care and safety instructions.

11. Intellectual Property

All content available on the Add Soft Toys website, including images, product descriptions, logos, graphics, banners, text, layout, and branding, belongs to Add Soft Toys or its respective content owners.

Users are not allowed to:

• Copy website content without permission

• Reuse product images for commercial purposes

• Reproduce branding or logo elements

• Modify or distribute website materials

• Use Add Soft Toys content for misleading purposes

Any unauthorized use may result in legal action.

12. Policy Updates

Add Soft Toys reserves the right to modify or update these Terms of Use at any time without prior notice.

Continued use of our website or services after changes are made indicates acceptance of the updated terms.

Customers are encouraged to review this page periodically.

13. Contact Information

If you have any questions regarding these Terms of Use, you may contact:

Add Soft Toys Support
Email: info@addsofttoys.com